Terms and Conditions

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By using phyllisbrown.co.nz, Phyllis Brown Ltd or any of Phoenix Holdings NZ (2013) Ltd services incluiding its facebook pages, social media sites, blogs, youtube channels or email comunications, ect. You agree to these conditions. Please read them carefully.

Cancellation fee on personal sitting and phone or skype sessions

All appointments must be cancelled with 48hrs notice. If cancelling after that period there is a $25 cancellation fee applied as this appointment can not be rebooked in that short period of time.


All content included in or made available by Phoenix Holdings NZ (2013) Ltd or any of its subsidiaries through phyllisbrown.co.nz and its related services. Including but not limeted to text, images, graphics, logos, digital downloads and audio clips or any other media is the property of Phoenix Holdings NZ (2013) Ltd and is protected international copyright laws.


Logos and names contained within this site are trademarks Phoenix Holdings NZ (2013) Ltd, Phyllis Brown and Phyllis Brown Ltd may not be used in connection with any product or service, nor used in any manner that disparages or discredits Phoenix Holdings NZ  (2013) Ltd or Phyllis Brown. Trademarks owned by Phoenix Holdings NZ (2013) Ltd, Phyllis Brown and Phyllis Brown Ltd may be used only with the written permission of the trademark owner.

Refund policy

You may return new or unopened items sold by Phoenix Holdings NZ (2013) Ltd on the phyllisbrown.co.nz website within 30 days for a full refund, providing the conditions of the consumer guarentees act (1993) are met. Refunds will not be given for downloaded files including but not limited to music, mediations and courses.

Items are shipped back to Phoenix Holdings NZ (2013) at your own expense. We strongly advise that you purchase proof of postage, shipment tracking or insurance when you ship items for return as Phoenix Holdings NZ (2013) Ltd will not be held responsible for any items which are lost by any mail carrier or courier.

If you have requested a replacement item this will be shipped to you within two weeks of your item having reached us. If you have requested a refund this will be made to your original payment method within two weeks of your returned item having reached us.

Disclaimer of warranties

The information and products on this website are provided "as is" and "as available". Phoenix Holdings NZ (2013) Ltd makes no representations or warranties of any kind, expressed or implied, as to the operation of Phoenix Holdings NZ (2013) Ltd or the information, content, materials, products including downloaded files and software or other services included on or otherwise made available to you through phyllisbrown.co.nz or any other service, unless otherwise specified in writing.

You expressly agree that use of the phyllisbrown.co.nz website is at your sole risk. To the full extent permissible by applicable law, Phoenix Holdings NZ (2013) Ltd disclaims all warranties either expressed or by implied, including but not limited to, warranties of merchantability or fitness for a particular purpose. Phoenix Holdings NZ (2013) Ltd  does not warrant that services, content, material, products, including downloaded files and software, or other services made available to you through phyllisbrown.co.nz or electronic communications sent from Phoenix Holdings NZ (2013) Ltd are free from viruses or other harmful components.

Phoenix Holdings NZ (2013) Ltd disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from, arising out of or any way related to:

(a) any errors or omissions from this site and its content, including but not limited to technical inaccuracies and typographical errors,

(b) any third party websites or content therein directly or indirectly accessed through links in this site, including but not limited to any errors in or omissions therefrom, the unavailability of this site or any portion thereof,

(c) your use of this site, or

(d) your use of services, equipment, products and software in connection with this site.


The material and information on our website is provided solely for entertainment or promotional purposes.


Changes are made periodically to Phoenix Holdings NZ (2013) Ltd documents including general information and information on events and schedules, and these changes may or may not be reflected in the materials or information present on the phyllisbrown.co.nz website. Additionally, because the website is frequently under development, materials and information may be deleted, modified, or moved to a different part of the website by us and without notice.

Phoenix Holdings NZ (2013) Ltd

Registered Office 
Taurus Group Limited, Level 1, 22 Foster Street, Christchurch, 8011 , New Zealand


Edited 24th november 2013